Monday, May 17, 2010

E72 firmware upgrade to 31.023

I upgraded the software in my E72 from 21.024 to 31.023 today. Though there were warnings in Nokia forums about problems with the upgrade, I decided to go ahead with it. My ‘courage’ won. I have none of the problems faced by those in the forum.

The upgrade installs a few apps like the long-awaited Internet Radio (inside the radio app), a connectivity app, a Bloomberg app and a separate Ovi sync app.

The nice thing about upgrading the firmware in E72 compared E71 is that all the apps you have installed in your phone remain. In the E71, I had to install all the apps all over again after each firmware upgrade.

Technorati Tags: E72,firmware,31.023,21.024,software,Nokia

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Saturday, March 13, 2010

Sharp fall in Tata Indicom customer service

There has been a sharp drop in Tata Indicom’s customer service levels. The Customer Care doesn’t respond properly. The next level – the Nodal Authority – never even bothers to reply. Don’t be surprised if you get a legal notice, as I have.

If you ever face a with Tata Indicom, lodge a complaint. It it is not resolved, stop the service and surrender the instrument. Don’t expect the higher levels – Nodal Authority or Appellate Authority – to come to your rescue.

Sorry for a company that used to top in customer satisfaction.

 

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Sharp fall in Tata Indicom customer service

There has been a sharp drop in Tata Indicom’s customer service levels. The Customer Care doesn’t respond properly. The next level – the Nodal Authority – never even bothers to reply. Don’t be surprised if you get a legal notice, as I have.

If you ever face a with Tata Indicom, lodge a complaint. It it is not resolved, stop the service and surrender the instrument. Don’t expect the higher levels – Nodal Authority or Appellate Authority – to come to your rescue.

Sorry for a company that used to top in customer satisfaction.

 

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Thursday, March 11, 2010

Encroachments around GP Road

General Patters Road, or GP Road, as it is popularly knows is just 1/2 km away from the new Tamil Nadu Assembly complex. It is a wholesale market for automobile spare parts.

As you enter the bylanes and roads from GP Road, you can find heavy machinery and all sorts of auto parts including tyres, radiators and even engines strewn along the roads. As the machinery and auto components are huge, they occupy almost 50 per cent of the road space. There seems to be hardly any monitoring or enforcement.

The guys strolling around these shops are mostly hoodlums from the slums around the area. Though it is just 1/2 km away from the spanking new Assembly complex that is coming up, it is surprising the law enforcing agencies have so far turned a blind eye to the area. If anybody enters the area by mistake after viewing the Assembly complex, he is sure to suffer a stroke and collapse. So stark is the contrast.

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