Saturday, March 13, 2010

Sharp fall in Tata Indicom customer service

There has been a sharp drop in Tata Indicom’s customer service levels. The Customer Care doesn’t respond properly. The next level – the Nodal Authority – never even bothers to reply. Don’t be surprised if you get a legal notice, as I have.

If you ever face a with Tata Indicom, lodge a complaint. It it is not resolved, stop the service and surrender the instrument. Don’t expect the higher levels – Nodal Authority or Appellate Authority – to come to your rescue.

Sorry for a company that used to top in customer satisfaction.

 

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Sharp fall in Tata Indicom customer service

There has been a sharp drop in Tata Indicom’s customer service levels. The Customer Care doesn’t respond properly. The next level – the Nodal Authority – never even bothers to reply. Don’t be surprised if you get a legal notice, as I have.

If you ever face a with Tata Indicom, lodge a complaint. It it is not resolved, stop the service and surrender the instrument. Don’t expect the higher levels – Nodal Authority or Appellate Authority – to come to your rescue.

Sorry for a company that used to top in customer satisfaction.

 

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Thursday, March 11, 2010

Encroachments around GP Road

General Patters Road, or GP Road, as it is popularly knows is just 1/2 km away from the new Tamil Nadu Assembly complex. It is a wholesale market for automobile spare parts.

As you enter the bylanes and roads from GP Road, you can find heavy machinery and all sorts of auto parts including tyres, radiators and even engines strewn along the roads. As the machinery and auto components are huge, they occupy almost 50 per cent of the road space. There seems to be hardly any monitoring or enforcement.

The guys strolling around these shops are mostly hoodlums from the slums around the area. Though it is just 1/2 km away from the spanking new Assembly complex that is coming up, it is surprising the law enforcing agencies have so far turned a blind eye to the area. If anybody enters the area by mistake after viewing the Assembly complex, he is sure to suffer a stroke and collapse. So stark is the contrast.

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Wednesday, March 03, 2010

G.ho.st shuts down

One more online service has gone phut. G.ho.st, an online OS service that also provided email and storage services, is closing. G.ho.st has sent this email to its subscribers:

Dear Ghost User,

We hope you have been enjoying our free Ghost service. Regrettably changes in the marketplace mean that it is no longer economical for us to host the Ghost service and we will be closing down the service on or around March 15. We will instead be focusing on licensing or selling our technology to larger companies.

We advise you to migrate ALL important folders, files and emails to another secure place before March 15. You might like to consider Google Docs or Microsoft SkyDrive for files and services such as Gmail or Yahoo! Mail for email. Some instructions for migrating data are included below.

We are really sorry for any inconvenience this may cause you and are very grateful for the fantastic support we had from our community.

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